Refund & Return Policy

We want you to be completely satisfied with your handcrafted outdoor dining furniture from WoodLureCo LLC. If you are not entirely satisfied with your purchase, we offer a transparent 30-day return policy.

1. 30-Day Return Window

You have 30 calendar days from the date of delivery to request a return for a full refund.

2. Return Eligibility & Conditions

• The item must be unused, unassembled, and in the same physical condition that you received it.
• The item must be returned in its original boxes and protective packaging with all hardware, manuals, and accessories.
• Proof of purchase (order number or purchase confirmation email) is required.

3. Restocking Fee ($0.00)

We charge $0.00 Restocking Fees. You will receive a 100% full refund of the product purchase price upon approved inspection.

4. Return Shipping Responsibility

• Damaged, Defective, or Incorrect Items: If your furniture arrives damaged or incorrect, contact us within 48 hours of delivery at info@woodlureco.com with photo evidence. WoodLureCo will provide a 100% Free prepaid return shipping label or arrange freight pickup at no cost to you.
• Buyer's Remorse / Preference Returns: If you elect to return an item due to personal preference or change of mind, the customer is responsible for return shipping arrangements and freight costs to our warehouse.

5. Physical Return Warehouse Address

All returns must be shipped to our designated logistics center:

WoodLureCo LLC — Returns Dept
52 Woodland Hills Dr Suite 5
Southgate, KY 41071, USA

6. Refund Processing Timeframe

Once your return is received and inspected at our warehouse, we will notify you via email. Approved refunds will be automatically credited back to your original payment method (Credit/Debit Card or PayPal) within 3 to 5 business days.

7. 1-Year Manufacturer Warranty

All WoodLureCo outdoor dining furniture sold by WoodLureCo includes a 1-Year Limited Manufacturer Warranty covering factory defects in materials and craftsmanship. If a defect occurs within 1 year, please contact us for replacement parts or complete item exchange.